What We're All About
Originally part of a leading property management company that was built around a simple promise to 'Keep Customers Happy', whether you live in an apartment building or on a development of freehold houses with managed land.
Property Care now stands on its own to continue that tradition in partnership with managing agents, resident directors and housebuilders.
We offer a mobile caretaking service, with a regular team going to each development weekly to take care of the buildings and grounds.
We aim to keep focusing on Keeping Customers Happy by delivering what they want and remembering that we are looking after their homes.
We base our values on our customer's expectations of a business they would trust to look after their home and property investments; and the type of business our colleagues would wish to work for.
We aim to consistently embrace these values with our teams to that they in turn deliver them to our customers.
The biggest one is CARE... we need people to care about their role and what they do as we consider ourselves lucky to look after your home and no doubt, you will care about it
We need to be PERSONAL as we recognise that each person living at a development will have their own take on things and wish to be treated as an individual
ACCOUNTABLE - customers pay our wages - we remember that and have devloped reporting and tracking that demonstrates what we do and when
We are PROFESSIONAL in what we do as this is what people demand, both customers and staff
With our experience and committment to training, we are EXPERT at our chosen fields
And lastly, we need to operate and demonstrate INTEGRITY in what we do. We do not always get it right - few people or companies do - but what we will do is hold our hands up and work hard to put it right